Refund Policy
Last updated: October 14, 2026
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Refunds for MoveOn Pro are handled by Paddle.
Free trial first
New subscribers get 7 days free. If you cancel during the trial, you aren't charged.
14-day refunds
If you're not happy with MoveOn Pro, you can ask for a full refund within 14 days of any payment, no questions asked.
After 14 days, you can still cancel anytime and keep Pro until the end of the period you've paid for. Your legal rights as a consumer aren't affected.
How to ask for a refund
Go to paddle.net, look up your order with the email you used, and request a refund. You can also email hello@moveon.coach and we'll help.